Our return policy lasts 15 days. If 15 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unopened, unused and in the same condition you received it, including the original packaging.
Opened items are strictly non-returnable and non-refundable.
RETURNS PROCESS (IF APPLICABLE)
Once your return is received and inspected, we will email you to confirm that we have received your item, along with the approval or rejection of your refund.
If your refund is approved, it will be processed and applied to your original method of payment within a standard processing timeframe.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you have not received your refund:
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Check your bank account again.
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Contact your credit card company, as it may take additional time before the refund posts.
If you have done all of the above and still have not received your refund, please contact us using the Contact Us link at the top of this page or email us directly. We respond within 24 hours.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange your item for the same product, please contact us via the Contact Us link at the top of this page. All messages are answered within 24 hours.
SHIPPING RETURNS
Before returning any product, please email us for return instructions. We respond within 24 hours.
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund total.
