We genuinely care about your experience with us. Your satisfaction is at the heart of everything we do.
If for any reason you’re unhappy or change your mind about an unopened product within 30 days, we’ll gladly exchange it for something that better suits your needs. Prefer a refund instead? Simply send the product back to us and we’ll issue a full refund once it’s received.
Please note that standard returns are only accepted if a product is unopened, unused and unworn due to hygiene and safety standards. For your safety and the safety of others, we cannot accept returns on opened items.
If you’ve opened a product and it’s not quite right for you, we can still arrange an exchange within 30 days of purchase for something that might be a better fit.
We offer a 30-day satisfaction guarantee because we want you to truly love what you bought and if you don’t, we’ll make it right. This is a trust-based system designed to support customers who genuinely need it and we hope it’s used in that spirit.
